DEMONSTRATION STORE · Meridian Research Supply is a fictional brand built by RUObuilt to show what the platform produces. Not a real company. Nothing here is for sale. Back to RUObuilt →
Free US shipping over $150 · Orders before 2 PM CT ship same day · For laboratory research use only
Home / FAQ

You ask, we answer.

Ordering, testing, storage, and compliance. If something is not covered here, contact us and a person will answer, usually the same day.

Testing & certificates

How is purity verified?

Every production lot is characterized by an independent third-party laboratory before release: HPLC for purity, mass spectrometry for identity confirmation, and endotoxin screening. We do not test our own product, and we do not publish house averages.

Can I see the certificate before buying?

Yes. Every product page links the certificate for the lot currently in stock, and any certificate can be pulled by lot number on the verify page, including for lots that have sold out.

What does the lot number on my vial mean?

It identifies the exact production batch your vial came from, formatted MRD-YYMM-X. Entering it on the verify page returns that batch’s assays, chromatogram, and release date.

What happens if a lot fails testing?

It never receives a lot number and never reaches the catalog. If a released lot is later found out of spec, it is pulled from sale, every buyer of that lot is emailed directly, and affected orders are refunded in full.

Do blends get their own certificate?

Yes. A blend’s certificate lists each compound and its amount in the vial, tested as the finished blend rather than as separate inputs.

Ordering & shipping

How fast do orders ship?

Orders placed before 2 PM CT ship the same business day via FedEx 2Day Air. Orders after cutoff ship the next business day. Tracking is emailed automatically when the label is created.

Do you ship internationally?

No. Meridian ships within the United States only. We do not forward to freight consolidators or international reshippers.

Is shipping free?

FedEx 2Day is free on orders over $150. Below that it is a flat $12. Overnight is available at cost.

Do you offer volume pricing?

Yes. Discounts begin at 5 units of the same product and increase at 10 or more. For standing laboratory orders, contact us and we will quote directly.

How is my order packaged?

Discreet outer packaging with no compound names on the exterior, protective inserts around each vial, and the printed certificate for every lot in the box.

Handling & storage

How should vials be stored?

Store lyophilized vials at −20°C for long-term stability. Short-term storage at 2–8°C is acceptable. Keep away from light and moisture and avoid repeated freeze–thaw cycles.

How do I reconstitute a vial?

Add solvent slowly down the inside wall of the vial rather than directly onto the powder cake, then swirl gently until dissolved. Do not shake. Record the reconstitution date on the label.

How long is material stable after reconstitution?

Refrigerated at 2–8°C and protected from light, most compounds in this class remain workable for several weeks. Validate the window your own protocol requires.

My vial arrived with the powder shifted. Is it damaged?

No. Lyophilized cakes commonly break loose in transit. Purity is unaffected. If a vial arrives cracked or with a compromised seal, contact us and we will replace it.

Compliance

What does “research use only” mean?

Meridian supplies reference compounds for in-vitro and laboratory research. Nothing sold here is a drug, supplement, or article for human or veterinary use, and nothing on this site is medical, dosing, or safety guidance.

Who is allowed to purchase?

Qualified researchers and laboratories, 21 years of age or older, purchasing for laboratory research. You affirm this at checkout.

Are you a compounding pharmacy?

No. Meridian is not a compounding pharmacy or an outsourcing facility as defined under sections 503A and 503B of the Federal Food, Drug, and Cosmetic Act.

Have these products been evaluated by the FDA?

No. Statements on this site have not been evaluated by the U.S. Food and Drug Administration, and no product listed is intended to diagnose, treat, cure, or prevent any disease.

Returns & issues

What is the return policy?

Unopened product in original packaging is covered by a 30-day money-back guarantee. Opened vials cannot be returned for contamination-control reasons.

My order arrived damaged.

Email support within 7 days with a photo of the packaging and the vial. Replacements ship the same business day, no return required.

Something on the certificate looks wrong.

Tell us. Use the report link on the certificate page or email support with the lot number; discrepancy reports are reviewed by a person, not a queue.

Still have a question?

Mon–Fri, 9 AM – 5 PM MT. Real people, usually same-day.

Contact us
For laboratory research use only · Not for human or veterinary use