cRetention
Workspace/Retention
CV

Retention

Whether customers come back

Fictional Corvia records · Snapshot Aug 11, 2026. Actions are local previews.

Repeat rate

41.7%

100 of 240 paid customers

Customers

240

140 one-time

Avg LTV

$316.91

Paid orders per customer

At risk

51

45+ days quiet

Win-back list

Top 25 of 51 at-risk customers by paid LTV
CustomerDays sincePaid LTVAction
Abraham Mullerabraham.muller@example.com47$1,547.81Email
Adrian Gordonadrian.gordon@example.com45$1,362.60Email
Ada Sandersada.sanders@example.com66$1,222.86Email
Camille Barrettcamille.barrett@example.com52$414.00Email
Beatrice Wheelerbeatrice.wheeler@example.com73$355.20Email
Anne Reidanne.reid@example.com59$319.60Email
Ansel Westansel.west@example.com74$187.20Email
Astrid Lewisastrid.lewis@example.com80$187.20Email
Antonio Jimenezantonio.jimenez@example.com49$186.00Email
Anthony Bradyanthony.brady@example.com83$167.40Email
Annabelle McDonaldannabelle.mcdonald@example.com60$151.25Email
April Murphyapril.murphy@example.com54$151.25Email
Brendan Schmidtbrendan.schmidt@example.com71$151.25Email
Angela Banksangela.banks@example.com56$147.95Email
Audrey Tanaudrey.tan@example.com50$147.95Email
Anton Fitzgeraldanton.fitzgerald@example.com58$139.55Email
August Barbosaaugust.barbosa@example.com75$139.55Email
Caleb Licaleb.li@example.com87$133.95Email
Cameron Tanakacameron.tanaka@example.com70$133.95Email
Asher Grantasher.grant@example.com46$129.80Email
Andrew Svenssonandrew.svensson@example.com49$117.82Email
Amelia Munozamelia.munoz@example.com110$114.35Email
Amir Santosamir.santos@example.com162$114.35Email
Blake Murrayblake.murray@example.com63$114.35Email
Carla Delgadocarla.delgado@example.com81$114.35Email

Top customers

CustomerPaid ordersPaid LTV
Alma Wellsalma.wells@example.com24$2,757.15
Alexis McCarthyalexis.mccarthy@example.com20$2,458.85
Alice Reedalice.reed@example.com22$2,276.10
Alessandro Hendersonalessandro.henderson@example.com18$2,161.77
Abel Fischerabel.fischer@example.com13$1,819.17
Adeline Chambersadeline.chambers@example.com13$1,781.65
Akira Parkerakira.parker@example.com13$1,620.00
Abraham Mullerabraham.muller@example.com12$1,547.81
Abigail Jensenabigail.jensen@example.com12$1,524.17
Aaron Bowenaaron.bowen@example.com13$1,516.31
Aisha Leaisha.le@example.com13$1,403.15
Adrian Gordonadrian.gordon@example.com12$1,362.60
Adam Abbottadam.abbott@example.com13$1,349.75
Ada Sandersada.sanders@example.com12$1,222.86
Alan Suzukialan.suzuki@example.com12$1,209.40

At-risk = a paid customer who has not ordered in 45+ days. This screen uses paid-order LTV; the Customers directory includes every order.