
What you get
| What you get | Storefront | Launch | Flagship |
|---|---|---|---|
| Custom store | Included | Included | Included |
| 33-screen admin | Included | Included | Included |
| COA library | Included | Included | Included |
| Affiliates | Included | Included | Included |
| Order emails | Included | Included | Included |
| Processor-policy check and written report (not legal review) | Included | Included | Included, plus day-60 recheck from go-live |
| Catalog loaded | Up to 20 products | Up to 30 products | Up to 40 products |
| Product renders | None | 20 | 40 |
| Volume pricing | Included | Included | Included |
| Processor readiness check + introduction | Guide + integration of an already-approved account | Included | Included |
| Supplier introductions: count fixed at signing | Not included | Included | Included |
| Email domain authentication | Included | Included | Included |
| Email flows | Not included | Included | Included |
| Texting set up and registration filed in your name; carrier approval isn't guaranteed (no SMS flows) | Not included | Included | Included |
| Wholesale account setup with client-set prices | Client setup | Client setup | Included |
| Brand identity | Add-on | Add-on | Included |
| Ad creatives | None | 12 statics | 40 statics and 4 videos |
| Live handoff call, recorded with your consent | Included | Included | Included |
| Training calls | 1 | 2 | 4 |
| Support from go-live | 14-day defect window | 30 days | 60 days plus weekly office hour |
| Concierge included, starts after your support window | No | 1 month | 3 months |
Fine print and scope details
Rewards is included, ready for you to configure. Existing-template countdowns and extra pages can be requested through active Concierge, within its four-request monthly limit. Included Concierge starts after your support window and expires without converting to paid.
Launch and Flagship images are 3D product renders built in Blender from your real label artwork, each label checked by hand. More than 40 products requires a quoted change order.
Built-in copy scanner. The built-in scanner lives in Compliance, under Content checks. Enable it to flag wording in your stored copy and accessible public pages against built-in rules and your restricted-term list. You maintain that list against your processor's written rules; the scanner does not read their policy automatically. It starts off, as do the separate editor checks in Settings. You review and fix findings, or request help through active Concierge. It is not legal or regulatory review and does not promise processor approval.
Catalog loading uses your product facts and certificates; Storefront uses your images. Only eligible research products under Exhibit A item 8 are included. Every tier has a 14-day defect window from go-live. Support is through the portal, up to four requests a month, with a response within two business days, not a promised resolution time.
The nine self-setup screens are fraud review, checkout funnel, setup, docs, customer import, ShipStation re-push, rewards, wholesale inquiries and memberships. You enable and configure their available modules. AI Assistant and Creative Studio are not included. Wholesale account setup remains a Flagship inclusion.
Request the service agreementWhat it costs to run
Your service providers set their own running costs.
- Hosting
- Keeps your storefront and backend online in your own account.Your store, online.
- Database
- Stores your catalog, customer accounts and order records.Catalog, customers and orders.
- Domain
- Renews ownership of your store's web address each year.Your web address, renewed yearly.
- Transactional emailEmail
- Sends account messages and order updates to your customers.Account messages and order updates.
These are your own accounts. Payment processing is separate, and the processor sets your rate.
The handoff
Your domain is pointed at the store once the final payment clears. We walk you through your store on a handoff call recorded with your consent.
Apply for a build
A few questions. We usually reply within one business day. No payment to apply.
Apply for a build About a minute.