MRetention
Workspace/Retention
MR

Retention

Whether customers come back

Fictional Meridian records · Snapshot Aug 11, 2026. Actions are local previews.

Repeat rate

41.7%

100 of 240 paid customers

Customers

240

140 one-time

Avg LTV

$365.52

Paid orders per customer

At risk

51

45+ days quiet

Win-back list

Top 25 of 51 at-risk customers by paid LTV
CustomerDays sincePaid LTVAction
Theo Brandttheo.brandt@example.com62$2,216.20Email
Alicia Fontainealicia.fontaine@example.com62$1,818.77Email
Sam Okaforsam.okafor@example.com56$1,467.62Email
Adeline Williamsonadeline.williamson@example.com52$558.00Email
Elena Petrovaelena.petrova@example.com73$353.60Email
Henry Sullivanhenry.sullivan@example.com68$224.85Email
Mei Tanakamei.tanaka@example.com79$224.85Email
Yasmin Rahmanyasmin.rahman@example.com48$202.37Email
Owen Patelowen.patel@example.com151$178.15Email
Lucas Anderssonlucas.andersson@example.com51$178.15Email
Abel Cunninghamabel.cunningham@example.com80$178.15Email
Julian Parkjulian.park@example.com124$161.91Email
Rafael Mendesrafael.mendes@example.com48$161.91Email
Jasper Scottjasper.scott@example.com75$147.95Email
Akira Burkeakira.burke@example.com46$147.95Email
Felix Meyerfelix.meyer@example.com55$134.15Email
Natalia Romeronatalia.romero@example.com69$134.15Email
Arthur Blakearthur.blake@example.com83$134.15Email
Chloe Bennettchloe.bennett@example.com55$132.30Email
Tessa Campbelltessa.campbell@example.com46$132.30Email
Ada Thompsonada.thompson@example.com66$132.30Email
Naomi Wilsonnaomi.wilson@example.com52$132.30Email
Amara Johnsonamara.johnson@example.com93$131.32Email
Isabel Costaisabel.costa@example.com99$131.32Email
Miles Robinsonmiles.robinson@example.com58$131.32Email

Top customers

CustomerPaid ordersPaid LTV
Caleb Fostercaleb.foster@example.com24$4,068.57
Oliver Brooksoliver.brooks@example.com20$2,942.11
Sofia Alvarezsofia.alvarez@example.com22$2,720.10
Maya Chenmaya.chen@example.com18$2,361.60
Theo Brandttheo.brandt@example.com12$2,216.20
Rina Castellanorina.castellano@example.com13$2,000.81
Daniel Reyesdaniel.reyes@example.com13$1,951.83
Hannah Boydhannah.boyd@example.com13$1,822.01
Alicia Fontainealicia.fontaine@example.com12$1,818.77
Nora Ellisnora.ellis@example.com11$1,724.71
Grace Kimgrace.kim@example.com12$1,580.37
Luis Ortegaluis.ortega@example.com13$1,567.98
Priya Nairpriya.nair@example.com13$1,567.21
Ethan Walshethan.walsh@example.com12$1,485.84
Sam Okaforsam.okafor@example.com12$1,467.62

At-risk = a paid customer who has not ordered in 45+ days. This screen uses paid-order LTV; the Customers directory includes every order.